--- url: /terms.md --- # Terms and Conditions of XHR Software Inc > This is a plain-language draft reflecting the move to an on-prem-only > product. It has not been reviewed by counsel — treat it as a starting > point until it has been, particularly before relying on it as a binding > agreement with customers. These Terms and Conditions ("Terms") govern your access to and use of XHR Software Inc's licensed on-prem software (the "Software"). Please read these Terms carefully. Where you have a separate licensing agreement with XHR Software Inc (e.g. an order form and agreement signed via Common Paper), that agreement controls to the extent it conflicts with these Terms. ## 1. Acceptance of Terms By downloading, deploying, or using the Software, you agree to be bound by these Terms. ## 2. Description of the Software XHR Software Inc licenses on-prem software that you deploy inside your own infrastructure to detect and solve anti-bot challenges (including Akamai Bot Manager, DataDome and F5 Shape challenges) encountered by your own applications. The Software is not a hosted or cloud service — it runs entirely on infrastructure you control. XHR Software Inc is not affiliated with, or endorsed by, Akamai, DataDome, F5, or any other anti-bot vendor; those names are used only to describe what the Software interoperates with. Separately, we may lend prospects temporary access to a hosted trial solver and a hosted MCP server for evaluation (see Section 6). The browser extension is a separate product with its own [privacy policy](/extension-privacy). ## 3. Licence Use of the Software requires a valid, current licence issued by XHR Software Inc (`licence.json` + `licence.sig`). The Software verifies this licence locally at startup and will not run without one. Licences are issued for a defined validity window and customer scope as agreed between you and XHR Software Inc; using the Software outside that scope, or attempting to bypass, tamper with, or circumvent licence verification, is a breach of these Terms. ## 4. Use of the Software You agree to use the Software only for lawful purposes and not to: * Use it in a way that violates applicable law or regulation * Use it to access websites or data you do not have the right to access * Reverse-engineer, decompile, or attempt to extract the Software's protected/encrypted components beyond what a valid licence unlocks at runtime * Redistribute, sublicense, or resell the Software or your licence without XHR Software Inc's written consent ## 5. Intellectual Property The Software and all associated content — code, documentation, logos — remain the property of XHR Software Inc or its licensors. A licence grants you the right to run the Software under these Terms; it does not transfer ownership. ## 6. Data Privacy and Evaluation Services The Software runs on your infrastructure and processes your traffic there — XHR Software Inc has no access to it. Our [Privacy Policy](/privacy) explains the limited business/billing data we collect to administer your licence. The hosted trial solver and hosted MCP server are different: requests you send to them do reach systems we operate. They are provided for evaluation only, "as is", with no uptime or support commitment, may be rate limited or revoked at any time, and are not for production use or for personal data of your end users. Evaluation access ends when your trial ends or converts to a licence, whichever is first. The Privacy Policy and [DPA](/dpa) explain how we handle what you send. ## 7. Disclaimer of Warranties THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. XHR Software Inc does not warrant that the Software will be uninterrupted, error-free, or effective against every anti-bot countermeasure, which may change without notice. ## 8. Limitation of Liability IN NO EVENT SHALL XHR SOFTWARE INC BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SOFTWARE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF XHR SOFTWARE INC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. XHR SOFTWARE INC'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SOFTWARE WILL NOT EXCEED THE FEES YOU HAVE PAID TO XHR SOFTWARE INC FOR IT. ## 9. Indemnification You agree to indemnify and hold XHR Software Inc harmless from claims, damages, liabilities, costs, and expenses (including attorneys' fees) arising from your use of the Software or your violation of these Terms — including from how you use the Software against third-party websites. ## 10. Termination XHR Software Inc may revoke or decline to renew your licence at any time in accordance with your licensing agreement. You may stop using the Software at any time by contacting . On termination or expiry you must stop running the Software and delete the images and licence files, and sections that by their nature should survive (intellectual property, disclaimers, liability, indemnification, governing law) do. ## 11. Governing Law These Terms are governed by the laws of Delaware, United States, without regard to conflict-of-laws principles. ## 12. Changes to Terms XHR Software Inc may modify these Terms by posting revised Terms on this site. Continued use of the Software after a revision constitutes acceptance of it. ## 13. Deployment, Pricing & Payment The Software is licensed for on-prem, self-hosted Docker deployment. For pricing, [contact us](mailto:info@xhr.dev). Fees, payment method (Common Paper billing or invoice paid by bank transfer), and payment terms are set out in your order form, as are other commercial terms such as support and service levels, confidentiality, and any export or compliance terms. ## 14. Contact — or [book a call](https://calendar.google.com/calendar/u/0/appointments/schedules/AcZssZ2uDlsqLG_VZLl3s3ri_-YIXD3xXi5WzY21o0dFuk6Gq4HhcXwJBxUz-1K6kMGxTEf4oIPny-nV).